Knowledge Center & Support for Trimble Outdoors

Knowledge Base

  1. Getting Started with Trimble Outdoors 

    1. Viewing Maps
    2. How to Mark a Waypoint
    3. How to Record a Track
    4. How to View Trip Stats (Distance, Elevation, Pace, Etc.)
    5. Learning more about Trimble Outdoors
  2. Downloading Offline Maps 

    1. Intro to Offline Maps
    2. How to Download Offline Maps from App
    3. How to Send Offline Maps to Mobile App
    4. How to Save Custom Offline Maps (Topos, Aerial-Satellite, Streets, Hybrid, Terrain)
    5. How to Get Offline Maps on a Memory Card
  3. Creating & Managing Trips 

    1. What is a Trip?
    2. How to View My Trips
    3. What is the Trimble Outdoors Trip Cloud?
    4. Active Trip vs. Guide Trip
    5. How do I end a trip?
  4. Saving Battery Power 

    1. How to Improve Battery Life
  5. Managing Subscriptions 

    1. How to Cancel a Platinum or Elite Subscription
    2. Product Comparison: Elite Membership vs. Platinum Membership
    3. Why Can't I Access My Subscription?
    4. Do Elite or Platinum Subscribers Need the Pro App?
  6. Using Trip Planner (Online Map Editor) 

    1. Getting Started with Trip Planner
    2. How to Import a GPS (.GPX) File
    3. How to Import a Google Earth File
    4. How to Import National Geographic TOPO! Files
  7. Print Maps 

    1. How to Print Maps at Home
    2. How to Print Maps on MyTopo.com
  8. Off-The-Grid Maps (Memory Cards) 

    1. How to Activate an Off-The-Grid Map (Memory Card)
    2. How to Install Off-The-Grid Maps (Memory Card) on Android Devices
    3. How to Install Off-The-Grid Maps (Memory Card) on an iPhone or iPad
    4. How to Backup Your Off-The-Grid Maps Purchase
    5. Do I need a cell or data connection to view the Off-The-Grid Maps (SD card)?
  9. Using the Tablet App (MyTopo Maps) 

    1. Does the MyTopo Maps application collect a tracklog or route of the places I travel?
    2. Does this app run differently on an iPad (Wifi) vs. an iPad (3G)?
    3. Can I blend two map types?
    4. How do I change the map type?
    5. Are MyTopo map elevations in feet or meters? What is the contour interval?
  10. Other Questions 

    1. Why can't I get GPS to work?
    2. How to Manually Enter GPS Coordinates
    3. Why should I create a Trimble Outdoors account?
    4. How to Drop a Waypoint Anywhere on the Map
    5. How Do I Reset My Password?
  11. About Our Maps 

    1. How to view GMUs/Hunt Units
    2. How to view private land maps
  12. All articles 

    1. What is a Trip?
    2. Does the MyTopo Maps application collect a tracklog or route of the places I travel?
    3. Why can't I get GPS to work?
    4. How to Cancel a Platinum or Elite Subscription
    5. How to Improve Battery Life
    79 articles 

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